EDIX CASE STUDIES

EDIX improves the utilization
of over 500,000 workers
from around the globe by 33%

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This organization faced significant difficulties in managing its large-scale staff operations, particularly in growth and capacity planning, which posed substantial risks to long-term sustainability. Their objective was to simulate different staff policies and resource allocation scenarios to ensure optimal growth and alignment with its long-term strategic objectives.

Challenges

The existing staff growth and planning process was reactive and manual, incapable of managing operational scale or ensuring sustainable growth. Traditional methods caused allocation inefficiencies, a disconnect between staff capabilities and business needs, and challenges in proactively adapting to evolving market demands and organizational objectives.

  • Reactive capacity planning leading to low staff utilization rates
  • Significant financial losses due to staff shortages and surpluses in various areas
  • Insufficient strategic alignment between future objectives and long-term staff growth
  • Difficulties in identifying and addressing staff capability gaps
  • Difficulties in balancing workloads across multiple locations through optimal staff distribution.

EDIX Value Delivered

Delivered Capabilities

  • Better predictions through internal & external data fusion
  • Future projections of enterprise’s staff growth and trends
  • Multi-objective optimization of enterprise staff size
  • Optimization of staff allocation to maximize capacity
  • Integration of staff hiring and turnover rate estimates
  • Estimation of staff surpluses and shortages to maximize ROI
  • Simulation of business outcomes and required staff size
  • Configurable staff policy objectives & KPIs

Replaced Processes

  • Spreadsheet analysis and projections of staff size and growth rate
  • Rudimentary demand forecasting methods
  • Intuition-based staff allocation across various locations

Impact

  • 33%

    Increase in Staff Utilization & Efficiency

Customer Benefits

  • Better Staff Planning

    Ensure alignment of long-term demand changes and staff growth projections with organizational goals and strategic objectives.

  • Lower Staff Expenses

    Identify the right staff size for your enterprise, reducing any excess or deficit, and ensuring an optimal staff return on investment.

  • Higher Staff Utilization

    Distribute staff across your enterprise locations, ensuring maximum utilization of talents according to location requirements.

  • Staff Risk Mitigation

    Anticipate long-term and short-term staff demand fluctuations to proactively mitigate potential risks.

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