Challenges

Managing fleet allocation and dispatch across multiple cities depended on a first-come, first-served system with basic trip prioritization methods, leading to delays and unnecessary costs. These practices created significant inefficiencies, increased operational expenses, and compromised service levels.

  • Inefficient driver allocation leading to high operational costs
  • Delays in response times affecting the quality of service
  • Lack of trip prioritization based on ROI resulting in redundant trips and wasted resources
  • Inadequate planning and routing causing inefficiencies in day-to-day operations.
  • Difficulty in meeting service level agreement due to operational bottlenecks.

EDIX Value Delivered

Delivered Capabilities

  • Better predictions through internal & external data fusion
  • Elimination of unnecessary or redundant driver trips
  • Segmentation of destinations for group priority analysis
  • Optimization of drivers’ schedules to improve demand satisfaction
  • Geographic demand forecast for better planning
  • Objective-based prioritization of destinations
  • Multi-destination routing optimization for higher service levels
  • Integration of traffic and mobility data for better route optimization

Replaced Processes

  • Basic fleet management tools used for dispatching and tracking operations
  • Static routing methods that do not integrate daily changes in traffic and demand

Impact

  • 56%

    Improved Response Times for Critical Locations

Customer Benefits

  • Enhanced Fleet Efficiency

    Allocate the right number of drivers to the right place at the right time, maximizing fleet utilization and minimizing operational inefficiencies.

  • Lower Operational Expenses

    Eliminate idle hours and fleet downtimes while optimizing fleet size according to demand to lower waste and operational expenses.

  • Scalability & Sustainability

    Streamline fleet operations across regions and countries, reducing management overhead and enabling scalability and sustainable growth.

  • Better Service Levels

    Optimize zoning, fleet allocation, trip assignments, and routing to reduce average travel times, ensuring timely deliveries and customer satisfaction.

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